This Privacy Policy explains what information FileZen ("the app", "we", "us") uses, why, and the choices you have. FileZen is a local-first file manager: your files are processed on your device and are never uploaded by the app on its own.
1. Your files stay on your device
- FileZen reads your device storage to browse, search, organize, compress, extract, deduplicate and clean up files. This happens entirely on your device.
- File indexing, search, text recognition (OCR) and the AI features run on your device. Your files, file names, file contents and the search index are not sent to us or to any third party.
- FileZen never deletes files automatically. Every cleanup action needs your review and confirmation. Deleted items go to the app's Recycle Bin first, where you can restore them.
2. Private Vault
- Files you move into the Vault are encrypted on your device. The encryption key is protected by your device's hardware-backed Android Keystore.
- Your Vault PIN and biometric unlock are handled on your device. FileZen does not receive or store your fingerprint or face data; biometric checks are performed by Android.
- Vault contents are excluded from device backups and transfers. Because the key is tied to your device, a Vault cannot be recovered on another device or after a factory reset. Please keep your own copies of important files.
3. Information that leaves your device
FileZen connects to the internet only for the services below. None of them receive your files or their contents.
- WAPCentral (our app platform): to deliver app settings, the in-app notification feed, service announcements, advertising settings and promotions. It receives the app identifier, app version, platform (Android), a random installation ID generated by FileZen, your push notification token, notification read status, and promotion views and taps. This installation ID is not linked to your name, email or phone number.
- Firebase Cloud Messaging (Google): to deliver push notifications. Google issues a push token for your device installation.
- Google AdMob (Google): to show ads in the free version. AdMob may collect your device's advertising ID, IP address, device and app information, and ad interactions, to serve, measure and limit ads and to prevent fraud. Where required by law (for example in the EEA, UK and Switzerland), FileZen asks for your consent through Google's consent form before ads are requested.
Google's handling of this data is described in Google's Privacy Policy and How Google uses information from sites or apps that use its services.
4. Features you start yourself
- Wi-Fi Share: when you start it, FileZen runs a PIN-protected file transfer server on your local Wi-Fi network so another device you choose can send or receive files. It stops when you stop it. Transfers go directly between devices on your network, not through our servers.
- Network storage (WebDAV): if you add a WebDAV server, FileZen connects only to the server you enter. Your saved password is encrypted on your device. What that server does with your files is governed by its operator.
- QR code pairing: scanning uses Google Play services' code scanner, which processes the camera image on your device. FileZen does not receive camera access or images.
- Links and sharing: opening a link, sharing a file or rating the app hands over to the app or browser you choose.
5. Diagnostics
FileZen keeps crash and usage logs only on your device to help you troubleshoot. These logs are stripped of file paths, file names and personal identifiers and are not uploaded.
6. Permissions
- All files access / storage and media access: required for the core file manager features.
- Notifications: for progress of long operations and messages in the Notifications Center. You can turn notifications off in Android settings.
- Biometrics: optional, to unlock the Vault.
- Internet, network state and Wi-Fi multicast: for the online services above, Wi-Fi Share and finding devices on your local network.
FileZen does not access your contacts, SMS, call logs or location.
7. Data sharing and selling
We do not sell your personal information. Information is shared only with the service providers listed in section 3, for the purposes described there, or when required by law.
8. Data retention
- Data stored on your device stays there until you delete it or uninstall the app.
- Installation ID, push token and notification status on WAPCentral are kept while the app is in use and removed or anonymized when they are no longer needed for those purposes.
- Data collected by Google is kept according to Google's own policies.
9. Your choices
- Change ad consent at any time where the consent option is offered, and reset or delete your advertising ID in Android settings (Settings > Google > Ads, or Settings > Privacy > Ads).
- Turn off notifications in Android settings.
- Revoke permissions in Android settings; some features will then stop working.
- Uninstall the app to remove its data from your device.
- Contact us to ask about, access or delete information linked to your installation ID.
10. Security
Connections to our online services use HTTPS. The Vault is encrypted with a device-bound key. No method of storage or transmission is completely secure, but we work to protect your information.
11. Children
FileZen is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can delete it.
12. Changes to this policy
We may update this Privacy Policy. Changes are posted on this page with a new effective date. Significant changes may also be announced in the app.
13. Contact us
For questions or requests about this policy, contact WebAppyPie through our support page: webappypie.com/support.